Shape what the team knows.
Review the business information and knowledge documents. Keep your services, preferences, and policies up to date.
Capable help. Visible work.
Know what happened.
See what needs you.
See the work. Review the drafts. Keep the decisions that need you.
YOUR MOMENT
One unhappy customer stays on your mind.
MikeAI customer care
Mike helps you find the right words.
Feedback you shared · Customer history · Your policies
Customer concern · Reply draft
“I’m sorry we let you down. Thank you for telling us. Could we talk through what happened and how we can help?”
Draft for your review
A thoughtful response that respects what you’ve built.
Three states. Three different next steps.
A clear status should mean something.
Explore how a completed action, a draft, and a missing detail lead to different decisions.
Your workspace · today
Completed
Alex moved to Friday, 2 pm
9:12 amYour calendar is updated and Alex has the new time.
Sarah · AI receptionistWhat this means for you
It happened. The booking shows the new time.
Open the bookingYour business. Your way.
Keep the right decisions with you.
Choose where AI answers.
Configure supported channels and their answering behavior. A channel can remain human-only where you want a person to respond.
Inspect the work.
Read customer conversations and task results, manage assigned work, and see what needs attention in the workspace.
Confidence comes from the details
A draft is a draft. An action has a result.
Draft · not sent
“Hi Priya — a friendly nudge that $180 is still open on your invoice. Here’s a link if it’s easier to pay now.”
Done
Alex moved to Friday 2 pm
Fri 14 · 2:00 pmCan I keep a customer channel human-only?
Yes. Channel configuration can record incoming customer messages without an automatic reply.
Will I approve every outgoing message?
Not necessarily. Drafting, a direct instruction to send, customer-facing replies, and scheduled work have different behavior. Review the settings and workflow you choose.
What happens if an action cannot be completed?
Inspect the conversation or task result and address the missing input or connected-service issue. A failed action should not be treated as completed work.
Where can I read the data policies?
Use the Privacy and Terms links in the footer for the published policies. Talk to our team about any specific data or operational requirements before adopting Ramp AI.
Your next chapter has backup.
You’ve got a business to run.
Let’s get you some help.
More attention for your customers. More room for what’s next.